

A Growth Conference for CX Advisors
Invitation-only
Prepare for
Peak Performance
This is high-elevation training. Get some distance from the day-to-day grind. Get above the noise of the typical channel conference. Get clear about the work ahead.
CX Lift is the must-attend event for partners who want to grow their CX practice. Join a select group of advisors and technology leaders as we climb higher together.
Work on Strategy With Technology Leaders
Learn from the founders of CX solutions as they offer insights on customer and employee engagement in the era of generative AI. And enlist their help as you figure out how to solve your clients’ greatest challenges.












Sundance — A Place to Dream
Nestled at the base of 12,000-foot Mount Timpanogos, Sundance Mountain Resort consists of 95 luxurious guest cottages, 10 mountain homes, 12,000 square feet of flexible meeting space and 5,000 acres of pristine mountain wilderness to explore! The resort is just one hour away from Salt Lake City International Airport.
Lift Your Sights
Lift Your Energy
Lift Your Company
Create a Plan for Success!
There’s no better place than Sundance Mountain Resort to climb to the next level. One of the top resort hotels in the West, Sundance will elevate your spirit and raise your aspirations.
Key to Sundance’s culture is the commitment to community. That same value guides CX Effect in the design of CX Lift. This is a special gathering for a select group of peers who know we go farther and faster when we go together.
Through four days of expert content and peer learning, we’ll …
- Scout the future of CX by exploring trends in customer expectations, employee engagement, and workforce management.
- Consider how organizations can meet the imperative of this moment — to do more with less — through an Agile CX approach.
- Identify the challenges our clients face in making the case for CX investment and navigating change.
- Create a plan to grow your CX practice.
- Discover again the power of our ecosystem.
Agenda
From Context to Conversation to Action
Expect insight, inspiration and lots of interaction. We’ll use a workshop-style approach to craft growth strategies for 2024 and beyond. Agenda highlights include:
Sunday, 12/3
EVENING
Welcome Reception – Catch up with peers and meet suppliers who share your desire for growth.
Monday, 12/4
MORNING
Breakfast and Keynote – How do you guide clients through the future of work, AI, and customer experience? First, make a map.
AFTERNOON
Expedition Teams – Follow the trail of innovation with peers and suppliers.
EVENING
Group Dinners – Keep the conversation going and take in the evening beauty of Sundance.
Tuesday, 12/5
MORNING
Breakfast and Notes on an Adventure – How one organization is leveraging AI and automation to do more with less.
AFTERNOON
Expedition Teams – Follow the trail of innovation with peers and suppliers.
EVENING
Group Dinners – Enjoy the culinary delights of Sundance followed by fireside stories.
Wednesday, 12/6
MORNING
Breakfast and Strategy Exchange –What’s your plan for 2024? And what do you need from suppliers and CX Effect to execute?
AFTERNOON
Team Excursions – Fly Fishing, Hiking, Spa, Wellness and more — enjoy the wonder of Sundance!
EVENING
Closing Dinner – Celebrate this community and toast the year ahead!
Thursday, 12/7
MORNING
Departures
Register for CX Lift 2023:
