POSTPONED UNTIL FALL 2023
Gear Up
Prepare for Change in Customer Experience
A CX Effect Conference Presented by Amplix
Gear Up:
For Change.
For Success.
For Adventure.
Everything is changing. We’ve heard that before, but this time we can feel it — “Everything Everywhere All at Once” as the film puts it.
How do we lead amid such change? The market demands new thinking and innovative technology.
So get outfitted with both through a thought-provoking and practical day with CX Effect and your trusted advisors at Amplix. And get ready for adventure.
Register Today:
New Thinking
Organizations face tighter budgets and heightened consumer expectations. The challenge is how to do more with less.
Agile CX is the answer: a flexible, orchestrated, scalable approach.
Brands that aren’t purposeful about designing agility into their CX capabilities will fall further behind, while the brands of tomorrow will have agility at the very core of their CX strategies.
At Gear Up, you’ll get outfitted with a new perspective on customer experience from a pioneering leader in the field — Andrew Pryfogle, founder and CEO of CX Effect.
New Technology
AptEdge uses generative AI to turn an organization’s extensive knowledge into dynamic answers, empowering call center agents to be instant experts.
Level AI optimizes agent performance by automating workflows and delivering real-time insights to customer interactions across voice, email, SMS and chat.
Neostella helps organizations save time and money, realize efficiency gains, and improve employee well-being by automating manual, repetitive functions.
Uniphore leverages conversational AI to create sophisticated, personalized, and automated customer experiences.
XSELL uses AI and data science to identify your top-performing tactics in customer care and sales, then delivers real-time coaching to make every agent your best agent.
Hiya provides branded caller ID to help organizations improve answer rates, talk times, and call reputation for the enterprise.
Agenda
- 8:30 – 9:00 AM: Breakfast and networking
- 9:00 AM – 12:00 PM: Gear Up to Get Agile, Keynote by Andrew Pryfogle, CX Effect founder and CEO, plus presentations of breakthrough technologies
- 12:00 – 1:00 PM: Lunch and networking
- 1:00 – 4:00 PM: In-depth explorations of solutions for your organization
- 4:00 – 5:00 PM: Conversation on the agile approach to leading change
About Amplix:
Amplix helps mid- to large-sized organizations build a technology stack that powers the enterprise and delivers strategic capabilities to the business. We work with organizations throughout the entirety of the technology lifecycle to find, deliver, and manage the technology that lies at the heart of your operations.
About CX Effect:
CX Effect is a technology outfitter focused exclusively on customer experience. We help organizations map solutions and gear up for digital transformation. Working with trusted advisors like Amplix, our team guides you through every step of implementation so you can realize greater impact and a faster return on investment.
