What To Expect:
CX Masterclass is a weekly educational series that provides customer experience leaders with free insights from CX and IT leaders, industry analysts, technology providers, and business experts.
New sessions are delivered every Friday in 15-20 minute pre-recorded videos. Each CX Masterclass is based on one or more of our customer experience pillars and will include tutorials, interviews, panel discussions, or demonstrations. Additionally, you’ll gain access to tools or supporting resources on the topic discussed.